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The largest state relief program for undocumented immigrants has $500 debit cards reserved for approximately 3,000 San Francisco residents — but getting one of those cards is proving to be as difficult as finding a Golden Ticket to Willy Wonka’s Chocolate Factory.

Gov. Gavin Newsom’s $75 million Disaster Relief Assistance for Immigrants program for 150,000 of the state’s more than 2 million undocumented immigrants allotted $15 million for the Bay Area’s undocumented workers, with $1.5 million earmarked for San Francisco. To distribute it, Catholic Charities has established a phone-only application process.

The demand in a city with some more than 35,000 undocumented residents overwhelmed and crashed the hotline on the first day that it opened.

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